Privacy Policy
Effective Date: 22/12/2024
Last Updated: 05/06/2025
At Mark Care, we understand the importance of your privacy and are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.
By using our website, you consent to the practices described in this policy.
Information We Collect
When you use our website, we may collect the following types of information:
a) Personal Information When you place an order or attempt to do so, we may collect:
- Full Name
- Billing and Shipping Address
- Phone Number
- Email Address
- Payment Method Details (processed securely via PhonePe)
b) Device Information Automatically collected technical information may include:
- IP Address
- Web Browser Type
- Time Zone
- Pages You View
- Interaction with Our Site
- Referring Source (Search Engine, Social Media, etc.)
This data helps us enhance your shopping experience and detect fraud or suspicious activity.
Technologies We Use
To collect Device Information, we use:
- Cookies – Small data files stored on your device to improve functionality and personalization.
- Web Beacons & Tags – Electronic tools used to monitor website usage.
- Log Files – Automatically track IP addresses, session behavior, and browser activity.
You can manage or disable cookies through your browser settings.
How We Use Your Information
We use your personal and device information to:
- Process and deliver your orders
- Fulfill orders through Shiprocket (shipping partner) and PhonePe (payment gateway)
- Communicate with you regarding your order
- Screen orders for fraud
- Provide customer support
- Improve the functionality and performance of our website
- Send promotional emails (only if you opt-in)
Sharing Your Information
We do not sell your personal data. However, we may share it with trusted third-party partners to ensure seamless operations:
- PhonePe – For secure payment processing
- Shiprocket – For order shipping and logistics
- Analytics Providers – For improving website experience and detecting usage patterns
All partners are only given access to data required for their role and are expected to handle it securely.
Data Security
We employ reasonable technical and administrative measures to protect your information, including:
- SSL Encryption
- Secure Payment Gateways
- Regular software and plugin updates
- WordPress security best practices
Your Rights
You have the right to:
- Access, review, or update your personal data
- Request deletion of your personal information (except where retention is legally required)
- Withdraw consent for receiving marketing communications
To exercise these rights, email us at: moc.erackram@troppus
Policy Updates
This Privacy Policy may be updated occasionally to reflect changes in technology, legal obligations, or our business operations. The latest version will always be available on this page.
Contact Us
For any questions, requests, or concerns related to this Privacy Policy:
Email: moc.erackram@troppus
Brand: Mark Care
Website: www.mark-care.com