Terms and Conditions

At Mark Styling, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your products in a timely manner, and we are committed to delivering your order as quickly as possible. 

Business Name: MARK CARE LLP

Thank you for choosing Mark Styling as your trusted source for hair styling products. Before making a purchase, we kindly ask you to review and understand our terms and conditions. By using our website and making a purchase, you agree to comply with the following terms:

1. Product Information

At Mark Styling, we take pride in offering high-quality hair styling products made with nourishing ingredients. Our Clay Hair Wax is formulated with soy and apricot waxes, essential oils, and organic coconut oil, providing a safe and effective choice for styling your hair. We strive to provide accurate product descriptions and images on our website, but please note that actual product packaging may vary.

2. Ordering and Payment

To place an order, simply add the desired products to your cart and proceed to checkout. We accept various payment methods, including credit cards, debit cards, and other. All payments are processed securely to ensure the safety of your personal information.

3. Shipping and Delivery

Processing Time: Once you place an order for our Mark Styling hair wax, our team works diligently to process and prepare your package for shipment. Please allow 1-2 business days for us to process your order before it is shipped.

Shipping Methods: We offer a variety of shipping options to cater to your needs. You can choose from standard shipping, expedited shipping, or express shipping at checkout. The shipping cost will depend on the weight of your order and the destination.

Estimated Delivery Time: We will deliver the product within 3-7 business days

Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and estimate its arrival.

4. Returns and Refunds

At Mark Styling, we prioritize your satisfaction with our products. We understand that circumstances may arise where a return is necessary, and we're committed to making this process as seamless as possible. If for any reason you're not completely satisfied with your purchase, you may return the product within 5 days of receiving your order for a full refund.

Please note the following conditions:

  • We will accept return within 5 days and for the exchanged products the replacement will be delivered with 5 days.
  • Refunds or exchanges are only applicable for products with unbroken seals.
  • To initiate a return or exchange, please contact our customer support team within the specified 5-day timeframe.
  • Please provide photos of the product along with a valid reason for the return when contacting our customer support team.
  • Returns without prior authorization may not be accepted.
  • We reserve the right to accept or reject your refund request based on the provided reason and photos.
  • Once the returned product is received, refunds will be processed within 5 days and credited to your account.

We appreciate your understanding and cooperation in adhering to these guidelines. Should you have any questions or concerns, our dedicated customer support team is here to assist you every step of the way. 

5. Privacy and Security

At Mark Styling, we value your privacy and take all necessary measures to protect your personal information. We only collect and use your data for order processing and communication purposes. For more details, please refer to our Privacy Policy.

6. Intellectual Property

All content on our website, including product descriptions, images, and logos, is the intellectual property of Mark Styling. Any unauthorized use or reproduction of our content is strictly prohibited.

7. Limitation of Liability

Mark Styling shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the purchase price of the product.

By proceeding with a purchase on our website, you acknowledge that you have read, understood, and agreed to our terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer service team.